Four Promises
Written guarantees. On every return.
Trust isn't a slogan — it's a contract. Each engagement letter includes the four promises below in plain English, signed by your preparer.
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Maximum Refund
If another licensed preparer finds a larger refund on the same return within 60 days of filing, we refund your preparation fee — every dollar.
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100% Accuracy
If we make a mathematical or preparation error that results in an IRS penalty or interest, we pay it. Not you. Documented in your engagement letter.
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Audit Support Included
If the IRS or state contacts you about a return we filed, we respond on your behalf. No hourly billing, no surprise invoices.
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Price-Match Promise
Bring us a written quote from any licensed preparer for the same scope of work. We'll match it — and still deliver the Southeast standard.